What We Collect and Why It Matters
When you open an account with aia bet, we collect the information needed to run your wallet and process deposits through bKash, Nagad, and Rocket. This includes your registered mobile number, transaction references, and device identifiers used to verify your session. We do not sell your
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personal data to third parties. Payment data tied to bKash, Nagad, or Rocket transactions is retained only as long as required for account reconciliation and dispute resolution. If you contact our support team, the conversation log is stored to help resolve follow-up queries. Location signals are
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used only to determine whether the service is available in your region — access depends on your local law and eligible regions. We use industry-standard encryption for data in transit and at rest. You can request a copy of the data we hold on your account
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at any time through the account settings panel or by writing to our support address. Requests are processed within the timeframe required by applicable law. Players in Dhaka and other parts of Bangladesh can reach our support team directly via the contact paths listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.