Reference

How aia bet Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care. This policy explains what we collect, why we collect it, and how you can access, update, or remove your information — with access subject to your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyCookie controlsData retention policy
aia bet How aia bet Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to correct account information, or need to submit a data removal request, our support team handles privacy queries directly. Response times depend on query complexity and applicable local requirements.

Live Chat Start a chat from your account dashboard. Privacy queries are flagged to our data team and handled separately from general account support.
Email Support Write to our support address with your registered mobile number and the nature of your request. We confirm receipt within one business day.
Account Settings Some data corrections — like updating your registered mobile number — can be done directly inside account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data handling practices across your account, payment records, and browsing activity. Here is what that looks like in practice.

Payment Data Security bKash, Nagad, and Rocket transaction references are encrypted at rest. We store only the reference needed for reconciliation — not your full wallet credentials or PIN.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the consent banner on first visit.
Account Security Login sessions are protected by OTP verification sent to your registered mobile number. Suspicious login attempts trigger an automatic session lock pending re-verification.
Retention and Deletion Account data is retained while your account is active and for the period required by applicable law after closure. Submit a deletion request via email and we will confirm the outcome in writing.

Common Questions About Your Data

Answers to the questions we hear most often about how aia bet handles personal information, payment records, and account access.

We collect your registered mobile number, a password hash, and device identifiers. No national ID or address is required at registration — additional verification may apply depending on your account activity and local requirements.

Payment references from bKash, Nagad, and Rocket are used only for transaction reconciliation and dispute resolution. We do not share them with advertisers or unrelated third parties.

Send a request to our support email with your registered mobile number. We will compile your account data and respond within the timeframe required by applicable law in your region.

Yes. Submit a deletion request via email or live chat. We will close the account and remove personal data subject to any retention obligations under applicable law.

Session cookies keep your login active. Analytics cookies help us understand lobby usage patterns. You can review and adjust your cookie preferences at any time from the consent settings on the site.

Inactive accounts are retained for the period required by applicable law, then scheduled for deletion. You can request early deletion by contacting support with your registered mobile number.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.